PSA: Registration Email Issues

The Challenge Accepted email system is currently experiencing some issues as a result of our server move a few weeks ago. For reasons that really do require some exploring at this juncture, some email providers are refusing to receive email from our new server. We are working to resolve the issue—D#1 is scouring the logs trying to figure out how to get our sever to play nice with the other kids—but it’s proving to be a tricky gremlin to defeat.

If you have signed up for Challenge Accepted but not received your login email, please do the following:

  1. Check your spam filters for an email from registration@getyedone.com, just in case.
  2. Go to Challenge Accepted. Click “sign in” and then click “forgot my password.” Enter your email as directed: this will cause the system to send you a new temporary password email, which might make it to your inbox where the initial one failed.

If these two steps don’t work, please email us at contact@getyedone.com. We will sort you out and get you adventuring as quickly as possible! You can also tweet at us, send us a Facebook message, or hit us up with a tumblr ask.

We apologize for the inconvenience, and we promise that we’re doing everything in our power to kick this problem to the curb!